What’s the cost of shipping?
If the order exceeds 700€, your shipping is FREE, we also offer FREE SHIPPING for Slovenia. There is a flat rate for European Union (16€), the rest of Europe* pays 23€, USA and Canada 25€, the rest of the world 38€.
*The rest of Europe: Andorra, Albania, Bosnia and Herzegovina, Canary Islands, Gibraltar, Guernsey, Iceland, Jersey, Kosovo, Liechtenstein, Macedonia, Montenegro, Norway, San Marino, Serbia, Switzerland, Turkey.
How long do I have to wait for my order?
If your order from European Union, it should take 3-5 days. However, it also depends on your country’s customs service and the carrier. In any case, as soon as your order is processed you will receive our confirmation email with the tracking number so you can track your shipment any time.
Do you ship to my country?
Yes we do, we use DHL express WORLDWIDE.
What is your return policy?
We accept returns of unused bags with tags and original packaging within 14 days of delivery. If there is any sign of wear or tear on the product, the return will not be accepted. We are not responsible for the shipping costs.
If You have any further questions, just contact as at firstname.lastname@example.org
The Naramo team